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My427stang
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Joined: Mon Jun 07, 2010 8:04 am
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No surprise, but great service from both Moates and Garrity

Post by My427stang » Thu Oct 14, 2010 9:21 am

Just wanted to publicly say that both Craig Moates and Clint Garrity both provided fantastic customer service on behalf of both of their companies.

Clint spent hours with me online remoted to my car, trying to figure out an intermittent datalogging problem with BE, which led to an intermittent QH problem.

Craig (and his people as well) at Moates processed my RA and then shipped another QH out 2d day air, followed both by an email and a phone call, then a tracking number.

Couldn't be happier with service after the sale by both companies!
70 Sportsroof, 427 FE, 489 cid, 10.7:1, KC ported Edelbrock heads, modified Massflo EFI, 45 lb injectors, 34 inch long tubes, A9L w/QH, Erson E240322 camshaft, TKO-600, 31 spline 4.11, A/C.
71 F100 4x4 shortbed 390 with all the goodies
08 F250 Powerstroke 4x4 XLT crew cab
07 HD Street Glide, Black, 96 cid 6 speed EFI

decipha

Re: No surprise, but great service from both Moates and Garr

Post by decipha » Thu Oct 14, 2010 8:33 pm

another happy customer


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