Errors, Crashes, and Bugs, Oh My! This is where issues specific to tuning software goes. General questions about software features & capabilities are also welcome here.

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ChsReb
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Location: Charleston, SC
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Dongle Crash New Install BE 5.856 or 5.862 W10 & W11

Post by ChsReb » Tue Jul 23, 2024 11:00 am

This is a new install. I've tried two computers. One with W11. One with W10. No known errors any where. The Log file just says "Started" and gives the time. Both computers will boot BE without the Dongle and boot unregistered. Both computers with the Dongle installed will boot to the Splash screen and the the application terminates with no messages and nothing in Task Manager.

The Following files were installed:
Setup.msi From Core Tuning
vcredist_x64.exe
AccessDatabaseEngine.exe
Acrordrx642400220759_en_US.exe
CDM v2.12.16 WHQL Certified.zip ftdiport.inf and ftdibus.inf Installed from this zip file
ndp472-kb4054531-web.exe NOT REQUIRED. Already resident both machines.
Logworks3Setup.exe installed to eliminate "mtssdk.ocx not registering" error after all other software was installed.

Just guessing, but seems like missing software or a bad dongle.
I do not have EECAnalyzer.
Thanks for looking at this. I have a previous license with BE 5.112 running on an old Vista Laptop.
95 GT, CBAZA with U4P0 Base, EEC 56k 1 Bank, 408 Windsor with Trick Flow intake, BBK 75mm throttle body, BBK Shorties, Ford 47 LB injectors, AFR 185 Heads, Custom Comp Cams Cam, Moates QH v1.6, BE 5.122, with Sailor Bob Strategy upgrade, AODE w/SatNightSpl and full TCI Rebuild. 4" Gen 1 Slot MAF with 4" K&N Filter in custom cold air enclosure. Street Use ONLY.

jsa
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Joined: Sat Nov 23, 2013 7:28 pm
Location: 'straya

Re: Dongle Crash New Install BE 5.856 or 5.862 W10 & W11

Post by jsa » Tue Jul 23, 2024 4:43 pm

Having a dongle license and a software license on the same machine will cause issues like you describe. Apart from that, contact core or Clint.
Cheers

John

95 Escort RS Cosworth - CARD QUIK COSY ANTI / GHAJ0
Moates QH & BE
ForDiag

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